MSS20316- Certificate II in Competitive Systems and Practices

Course Code : MSS20316

Modes of Delivery

Workplace Based

Course Duration

1 year full time

MSS20316- Certificate II in Competitive Systems and Practices

The purpose of this qualification is to develop further skills and understanding to make valuable contributions to the ongoing improvement of a competitive business. Graduates of this qualification will participate in a range of team-based activities to analyse performance, identify & address issues and seek out improvement opportunities through workplace projects.

MSS20316 Certificate II in Competitive Systems and Practices is a suitable course for manufacturing and warehousing employees who provide support roles in relevant aspects of manufacturing and packaging. It includes learning and applying aspects of quality processes and 5S in the workplace making sure product quality standards are consistently met.

The list of competencies outlined below is recommended for personnel across a variety of industries. The qualification can be designed and tailored to suit specific business needs through the selection of elective units.

Core units

Apply competitive systems and practices (MSS402001)

People with this competency understand the requirements of their internal & external customers. They understand the value chain that they are a part of and are able to contribute to process enhancements to improve that value chain. They use measures to monitor their progress towards the improvement goals of their team.

Manage the impact of change on own work (MSS402010)

People with this competency are able to work in an environment of continuous improvement. They can adapt to change in a way that ensures ongoing high standards of safety, quality & productivity. They are able to identify training needs resulting from change. They can analyse a change for potential problems and help to identify the best way to implement the change.

Work Safely (MSMWHS200)

On completion of this unit, the trainee will be able to identify Occupational Health and Safety (OHS) hazards, and assess risk, as well as follow instructions and procedures in the workplace with minimal supervision. The trainee will also be capable of participating in and contributing to OHS improvement and management activities.

This competency applies to all operators as they carry out their normal day to day activities in a safe manner in compliance with legislative requirements and their duty of care.

Participate in environmentally sustainable work practices (MSMENV272)

This competency covers the outcomes required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.

Elective units

Sustain process improvements (MSS402002)

People with this competency can contribute to the improvement of the processes they are a part of. They understand the goals of the improvement process and are able to monitor the impact of change, and when necessary suggest further changes to enhance the process.

Apply 5S procedures (MSS402040)

People with this competency understand the need to bring about order in their workplace & can support the activities to develop & maintain a well-ordered workplace. This simple philosophy provides a structured way to organise the workplace for improved safety & efficiency.
It uses the 5 pillars of:






Significant productivity improvements can be achieved & maintained by implementing these simple principles.

Apply quality standards (MSS402051)

People with this competency understand the quality standards for the raw materials, components & products they work with. They are able to make measurements & observe quality attributes according to the procedural requirements of the area. When non-conforming materials are identified they can take the appropriate corrective action. They can maintain all relevant quality records in their area, including error logs and performance charts.

Use structured problem solving tools (MSMSUP390)

People with this competency are able to identify problems in their work area and use a variety of problem analysis methods to determine the cause. They can help in the process of identifying the best solution to the problem & establish a process to implement the solution. They are able to communicate their recommendations when the decision-making authority is at a higher level.

Apply Quick Changeover procedures (MSS402020)

People with competency are able to plan, prepare and implement quick changeovers according to set procedures. They are also able to identify opportunities for improvement in the changeover process.

Apply Just in Time (JIT) procedures (MSS402021)

People with this competency are able to work in a Just-In-Time environment (sometimes called KanBan). They understand the philosophy of a “pull” system and follow the specified procedures that dictate flow of production. They are able to identify problems & help to develop improvements to the process.
This unit is essential for companies who wish to adopt some of the “Lean Manufacturing” principles.

Monitor process capability (MSS402050)

People with this competency understand the important parameters that indicate the capability of the processes that they work with. They are able to take measurements and chart the results in a way that enables them to observe the performance of the process. They can recognise variations from the norm & take specified corrective actions.

This unit is useful in a mass production environment such as a machine shop where routine measurements can detect tool wear or incorrect machine set-ups.

Undertake Root Cause Analysis (MSS402080)

People with this competency can analyse a problems and work their way from symptoms through to the root cause. They can gather and analyse data, and ask the right questions to get to the bottom of a problem.
This unit is useful both for solving a newly surfaced problem (acute), or a long term cause of variability/quality concern (chronic).

Mistake proof an operational process (MSS403051)

People with this competency are able to use mistake-proofing concepts to eliminate the causes of error and variability from production processes. They can analyse the process & develop new methods & train operators in the new procedures.

Apply cost factors to work practices (MSS40203)

People with this competency understand the factors that influence production costs in their area specifically related to a customer’s requirement. They are able to use this information to make informed decisions on the most cost effective way to carry out a job.

This unit is of particular importance when the team leader/supervisor is working in a Job-Shop environment where each job has a degree of uniqueness.

Prerequisite Requirements
There are no formal entry requirements for this qualification..

Assessment Methods
The following methods will be used to determine the achievement level of competency. The customisation and flexibility of the methods for assessment aim to address specific needs and learning situations.

• Observation
• Demonstration
• Projects & presentations
• Port folios
• Quiz – Q & A
• Role play

Requirements to Receive the Qualification
Students are required to successfully complete all units of competence to be awarded this qualification.