SIT20316 – Certificate II in Hospitality
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.
Possible job titles include:
Bottle shop attendant
Food and beverage attendant
Front office assistant
Pathways into the Qualification
Individuals may enter SIT20316 Certificate II in Hospitality with limited or no vocational experience and without a relevant lower level qualification.
Pathways from the Qualification
After successful completion of SIT20316 Certificate II in Hospitality, individuals could progress to a wide range of other qualifications in the hospitality and broader service industries.
Participants need to complete Twelve (12) units of competency, consisting of:
– Six (6) core units
– Six (6) elective units
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
|BSBWOR203||Work effectively with others|
|SITHIND201||Source and use information on the hospitality industry|
|SITHIND202||Use hospitality skills effectively|
|SITXCOM201||Show social and cultural sensitivity|
|SITXCCS202||Interact with customers|
|SITXWHS101||Participate in safe work practices|
|SITXFSA101||Use hygienic practices for food safety|
|SITHCCC104||Package prepared foodstuffs|
|SITHFAB203||Prepare and serve non-alcoholic beverages|
|SITHFAB204||Prepare and serve espresso coffee|
|SITHFAB206||Serve food and beverage|
• Be of legal working age (as this qualification is undertaken on the job);
• Have satisfactorily completed a minimum of year 10 or equivalent;
• Be sufficiently proficient in English to be able to work successfully in a highly communicative and regulated environment.
The following methods will be used to determine the achievement level of competency. The customisation and flexibility of the methods for assessment aim to address specific needs and learning situations.
• Projects & presentations
• Port folios
• Quiz – Q & A
• Role play
Requirements to Receive the Qualification
Students are required to successfully complete all units of competence to be awarded this qualification.