SIT30616 - Certificate III in Hospitality

Course Code : SIT30616

Modes of Delivery

Workplace Based

Course Duration

1 year full time

SIT30616 – Certificate III in Hospitality

This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

This qualification is suitable for an Australian Apprenticeship pathway.

Job Roles
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees Possible job titles include:

Possible job titles include:

Espresso coffee machine operator

Food and beverage attendant

Front desk receptionist

Function attendant

Function host

Gaming attendant


Restaurant host

Senior bar attendant


Pathways into the Qualification
Individuals may enter SIT30616 Certificate III in Hospitality with limited or no vocational experience and without a lower level qualification.

Pathways from the Qualification
After achieving SIT30616 Certificate III in Hospitality, individuals could progress to SIT40313 Certificate IV in Hospitality, or to Certificate IV qualifications in other service industry fields.

Course Structure
Participants need to complete Fifteen (15) units of competency, consisting of:
• 7 core units
• 8 elective units

Core units
BSBWOR203 Work effectively with others
SITHIND201 Source and use information on the hospitality industry
SITHIND301 Work effectively in hospitality service
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXHRM301 Coach others in job skills
SITXWHS101 Participate in safe work practices

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Elective units
SITXFSA101 Use hygienic practices for food safety
SITHFAB203 Prepare and serve non-alcoholic beverages
SITHFAB204 Prepare and serve espresso coffee
SITHFAB206 Serve food and beverage
BSBCMM201 Communicate in the workplace
SITXCOM101 Source and present information
SITHCCC103 Prepare sandwiches
SITHCCC104 Package prepared foodstuffs

Prerequisite Requirements
Applicants must:
• Be of legal working age (as this qualification is undertaken on the job);
• Have satisfactorily completed a minimum of year 10 or equivalent;
• Be sufficiently proficient in English to be able to work successfully in a highly communicative and regulated environment.

Assessment Methods
The following methods will be used to determine the achievement level of competency. The customisation and flexibility of the methods for assessment aim to address specific needs and learning situations.

• Observation
• Demonstration
• Projects & presentations
• Port folios
• Quiz – Q & A
• Role play

Requirements to Receive the Qualification
Students are required to successfully complete all units of competence to be awarded this qualification.