SIT50416 – Diploma of Hospitality Management
Overview

Description
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of the industry to coordinate hospitality operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

This qualification is suitable for an Australian Apprenticeship pathway.

Job role
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, cookery, food and beverage, and gaming.

Possible job titles include:

  • Banquet or Function Manager
  • Bar Manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Gaming Manager
  • Kitchen Manager
  • Motel Manager
  • Restaurant Manager
  • Sous Chef
  • Unit Manager catering operations.

Pathways into the qualification
It is strongly recommended that individuals undertake lower level qualifications, or gain industry experience prior to entering SIT50416 Advanced Diploma of Hospitality Management. However, this is not mandatory.

Pathways from the qualification
Successful completion of this qualification will provide participants with the skills to obtain one of the following occupational positions: banquet or function manager; chef de cuisine; executive housekeeper; front office manager; kitchen manager; restaurant manager; sous chef; or unit manager (catering operations).

Course Structure

Applicants need to complete Twenty Eight (28) units of competency, consisting of:
Thirteen (13) core units
Fifteen (15) elective units
The selection of electives must be guided by the job outcome sought, local industry requirements, and the complexity of skills appropriate to the AQF level of this qualification.

CORE UNITS
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008  Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster Staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
ELECTIVE UNITS
SITXFSA001 Use hygienic practices for food safety
SITHCCC020 Work effectively as a cook
SITHCCC001 Use food preparation equipment
SITHCCC003 Prepare and present sandwiches
SITHCCC006 Prepare appetisers and salads
SITHCCC007 Prepare stocks, sauces, and soups
SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes
SSITHCCC012 Prepare poultry dishes
SITHCCC013 Prepare seafood dishes
SITHCCC014 Prepare meat dishes
SITHFAB002 Provide responsible service of alcohol
SITXFSA002 Participate in safe food handling practices
SITHPAT006 Produce desserts
SITXINV002 Maintain the quality of perishable items
SITHIND002 Source and use information on the hospitality industry
CPPCLO3009 Clean glass surfaces
CPPCLO3017 Clean west areas

Electives unit allocation will be provided based on student experience, background, and knowledge.

Prerequisite Requirements
Applicants must:
• Be of legal working age (as this qualification is undertaken on the job);
• Have satisfactorily completed a minimum of year 10 or equivalent;
• Be sufficiently proficient in English to be able to work successfully in a highly communicative and regulated environment.

Assessment Methods
The following methods will be used to determine the achievement level of competency. The customization and flexibility of the methods for assessment aim to address specific needs and learning situations.

• Observation
• Demonstration
• Projects & presentations
• Portfolios
• Quiz – Q & A
• Roleplay

Requirements to Receive the Qualification
Students are required to successfully complete all units of competence to be awarded this qualification.

Curriculum
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by root
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Course price
Free
Durations: 53 week
Lectures: 0
Maximum Students: 1000
Skill level: beginner